· Q: Are you a product supplier or a factory?

A: Yes, we are a factory. Located in Nanjing, Jiangsu Province. We've been making them for 12 years.

Q:How can I get a free sample?

A:We can provide 5-10 pcs samples for free, but the overseas shipping cost will in your side.

Q:What are the payment terms for the product?

A:The payment terms we can accept are as follows:

1. 100% T/T before production (applicable to the total amount of less than $5000)

2. 50% T/T deposit, balanced payment before shipment.

3. As for the sample fee, if the customer can pay the freight, we will provide 5-10 PCS samples for free. If the customer cannot pay the Courier fee, the sample fee and Courier fee will be charged according to our international Courier price.

4. 100% telegraphic transfer before shipment. For large and reliable customers, we can accept NET 30 days invoice date.

Q:What is the lead time of the thermal protector?

A: Generally, the delivery time of our thermal protectors is 15-35 days after receiving the advance payment. If we have stock, the delivery time can be 7-10 days. For new products, the lead time is 25-40 days.

Sometimes rush order is also acceptable, but the delivery time needs to be agreed by both of us before release.

Q:What is the shipping term of bimetal thermal protector?

A:The bimetallic thermal switches we produce are all small size, so the mode of transportation should be subject to the order quantity. For a single order of more than 50,000 pieces, sea transport is the most economical option. If the order quantity of thermal switches is less than 10000 pieces each time, express delivery is the best way, because the weight of 10000 pieces will be less than 50Kg, which is the minimum order quantity of air freight. If the quantity is between 10,000 and 50,000 PCS,express or air transport can be chosen freely according to the weight of different thermal switches.

Q:What quality system does your factory use to ensure the quality of thermal switches?

A:1. In order to ensure the quality consistency of the thermal switches, we have passed the ISO9001 certification and strictly implement the system.

2. We can guarantee the service life is based on the working environment and rating. Different temperature switches have different levels, such as 10000 times and 30000 times.

3. According to different applications, we promise the defective rate of temperature switch to customers is 20-100ppm.

Q: What parameters should I provide when I want to buy a thermal protector?

A: If you want to buy a thermal protector, please prepare these parameters:

1. Rated voltage, rated current.

2. Operating temperature and rest temperature of thermal protectors.

3. Length of lead wire, color, type and temperature resistance.

4. Application of thermal protector.

5. Mounting requirements if needed, including dimensional requirements.

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